Complaint-Driven Development

civilized_discourse_construction_kit

For example, we launched Discourse with a requirement that all topic titles and bodies be above a certain minimum character length, because we believe that extremely short posts and particularly titles aren’t conducive to actual conversation. Philosophically, this is an important default for us, because it strongly relates to our core mission of building software that helps cultivate meaningful conversation on the Internet.

Unfortunately, users hated it.

Jeff Atwood diving into the awesome process he’s been using to build Discourse. Great read!

Complaint-Driven Development

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